Protect your business during the coronavirus outbreak

Consumers are still spending on recreational services and goods, which includes the lawn and garden sectors. With the current situation of certain business closures and people sheltering in place, Americans may see a bit of budget relief, but they'll be cutting back on spending. The big question is whether they'll continue to purchase more flowers, shrubs and trees, as well as landscape services as they spend more time at home.

"Lawn and garden activity is a part of those recreational services and recreational goods," Hall said. "So the question is: Where is the consumer going to cut back?"

Prior to the outbreak, Hall said the United States experienced 128 months of economic growth without any significant declines. Housing was peaking, inflation was in check and consumption was steady. But there was some margin compression throughout the green industry, he added.

One short month ago, Hall said there was a 40% chance of recession this year and an 80% chance next year. But there were several things that could have derailed his outlook, including a bubble burst, an unexpected event, monetary policy gone awry, trade war effects, OPEC backing out of output deal or a recession in China or Europe. Four of those six concerns have happened in the last month.

"Q2 and Q3 impacts this year are going to be significant," he said.

What to expect

Since the virus outbreak, the market has experienced supply chain disruptions, unemployment and demand shocks. "For those that are still open, if you have illnesses that start occurring in your business, it's going to be clusters of illness among your team so you've got to take a look  and see where the essential, critical functions are," he said.

The time to start making contingency plans is now, Hall said.

"The next unemployment report could see more than 1 million, which could grow to as much as 3 million when this is said and done," he added.

Hall says experts have provided four scenarios of how long the downturn related to the virus outbreak could last: it ends in three months; the virus is seasonal and returns in November (lasting 12 months); the virus is persistent until we practice herd immunity (2 years); or the downturn continues for 12-18 months until a vaccine or effective treatment is discovered and approved.

Since we don't know which scenario will play out, Hall said you must know what to expect and make a plan get your business and employees through this.

"Expect clusters of illness among your team. Identify susceptible critical functions and identify supply chain risks," he said.

The best scenario is that green industry companies already have a business strategy that includes:

1. Being properly leveraged
2. Having working capital (cash flow to manage expenses)
3. Being lean and efficient
4. Marketing your value proposition so that people view your business and product or service as being essential

"It's too late to be starting on these four strategies — you should have already had these in place," he said.

What you can do

But there are still things you can be doing to prepare your business for the months to come.

1. Document the impacts of COVID-19 in anticipation of safety net programs Congress is going to put in place. "You may need to document this to receive benefits," Hall said.
2. Defer major strategic decisions until there's further data. "It's all in the data and right now we don't have the data," he said. "We don't even know the true number of people who have this virus. As those tests increase, we will have a little better feel for how this is going to play out."
3. Build flexibility for labor and supplies. Delivery is an important part of this. It will give you a competitive advantage, he said. "In any crisis, there are going to be growth opportunities."
4. Spread the word about the health and well-being benefits of plants for all. "We're in a health crisis and most people don't realize that plants provide these health and well-being benefits to all citizens of all ethnicities — all socioeconomic status and all economic conditions," he said.

Hall explained that no matter what part of the supply chain you're in and no matter if your business is open or closed, you must continue talking to consumers and your customers on platforms such as social media or email newsletters. Continue to spread the word about the health and well-being benefits of plants for all citizens, he said.

Find more resources in the AmericanHort Coronavirus Resource Center.

Source: Greenhouse Management
Photo courtesy of Texas A&M University in College Station

Source: Greenhouse Management