Consumer attitudes & buying behaviour

Consumer attitudes & buying behaviour
Image by freepik

In 2024, Floral Council Holland commissioned a study into the attitudes and buying behaviour of flower and plant buyers in the Netherlands, France, United Kingdom and Germany. After conducting a survey among over 4,000 consumers, which focused on shopper segmentation and purchase motivation, phase II consisted of a qualitative study examining various factors during the shopping experience: emotions, motives, barriers, viewing patterns and navigation in the shop.

Consumers answered questions and eye tracking was used to determine exactly where their attention was directed.

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